Policies

Who we are

Our website address is: https://cybercityaudio.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

TERMS AND CONDITIONS

NO REFUNDS OR RETURNS POLICY

Cyber City Audio – No Refund and No Returns Policy

1. Introduction

Thank you for choosing Cyber City Audio for your audio equipment needs. We strive to provide you with high-quality products; however, due to the unique nature of our business where products are shipped from China, we have established a strict “No Refund and No Returns” policy to ensure transparency and clarity regarding your purchases.

2. No Refund Policy

Once an order is placed and payment is received, all sales are considered final. We do not offer any refunds for products purchased from Cyber City Audio.

3. No Returns Policy

We do not accept returns for any products sold on Cyber City Audio. This policy includes, but is not limited to, returns due to:

  • Product dissatisfaction.
  • Change of mind.
  • Incompatibility.
  • Shipping delays or issues.
  • Product damage during shipping.

4. Damaged or Defective Products

In the rare event that you receive a damaged or defective product, please refer to our [Product Warranty](insert link to warranty policy) for information on how to resolve such issues.

5. Contact Us

If you have any questions or concerns about our “No Refund and No Returns” policy or need assistance with a specific issue, please contact our customer support team at cybercityaudio@gmail.com.

By making a purchase on Cyber City Audio, you acknowledge and agree to abide by this “No Refund and No Returns” policy.

Cyber City Audio

Note: This policy is subject to change, and customers are encouraged to review it periodically for any updates.